❓ Frequently Asked Questions
How do I upgrade my subscription?
Simply click the "Upgrade" button on any plan card. You'll be redirected to our secure payment portal where you can complete the upgrade process. Your new features will be available immediately.
Can I cancel anytime?
Yes! You can cancel your subscription at any time. You'll continue to have access to paid features until the end of your current billing period, then your account will automatically revert to the Free tier.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and wire transfers for Enterprise plans. All payments are processed securely through Stripe.
What happens if I exceed my usage limits?
If you approach your usage limits, we'll send you a notification. Once you reach your limit, you'll need to either wait until your monthly reset or upgrade to a higher tier to continue using premium features.
Do you offer discounts for annual billing?
Yes! Save 20% by choosing annual billing. A Pro annual subscription is $470 (instead of $588), and Enterprise annual is $1,910 (instead of $2,388).
Can I get a custom plan?
Absolutely! For organizations with specific needs, we offer custom Enterprise+ plans with tailored features, dedicated infrastructure, and custom SLAs. Contact our sales team to discuss your requirements.